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SUPPORT SERVICES

Strategic support

Build a better future

  • Enhance the effectiveness of the relationship between management and the board.

  • Develop robust risk management, quality improvement, and technology optimization plans.​

  • Act on behalf of your organization to negotiate contracts and other stakeholder relations needs.​

  • Improve financial planning & analysis, organizational design, and operational practices to generate new revenue streams while reducing costs.

Includes:

  • Executive leadership (outsourced CFO, CTO, COO)

  • Financial modeling

  • Risk management

  • Information flow & data integration

  • Large procurement negotiations

  • Strategic planning

  • Quality improvement

  • Stakeholder relations

  • Organizational design

Includes:

  • Procurement

  • Funder & CRA reporting

  • Data management & analysis

  • Audit support

  • Grant management

  • User & SharePoint management

  • Programming & automation

  • Project management

  • Quality assurance

  • IT vendor management

Operational Support

Simplify today

  • Do your front-line staff feel like they align to the mission and strategy? Is your performance management framework aligned?

  • Are there effective and efficient processes to disseminate information and receive feedback from staff and clients?

  • Have you leveraged technology to automate information management and future-proof your organization?​​

The operations function is the key to unlocking the potential of your strategy and building a creative, resilient organization. Unfortunately, this area is often neglected due to lack of resources and expertise.

 

If you answered "No" or "Not sure" to any of the above hypothetical questions, contact us to find out how we can help.

Transactional support

Focus on your mission

​Before long, you will need to think about applying for funding, managing employees, paying bills, reporting performance, and receiving clean audits. This work is especially complex in the not-for-profit sector because everyone you report to will want the same information presented differently. To avoid major headaches, this needs to be managed at a transaction level, requiring specialized skillsets.

 

Our team can manage all aspects of your day-to-day operations to ensure:​

  1. simplicity for your staff

  2. dynamic and flexible reporting capabilities

  3. strong compliance for Boards, regulators, and funders

  4. fit-for-purpose processes and systems to save you time and money

Includes:

  • Accounts payable

  • Accounts receivable

  • Payroll

  • IT user access management

  • Scheduling

  • Staff onboarding & offboarding

  • Data collection & data entry

  • Project coordination

  • Donor management

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